SOPs and maintenance programs that pass audits and work in the real world.

Small-town utilities don’t need fancy binders. You need clear steps, tight records, and a plan your operators will actually follow. That’s what I build.

IDEM/EPA compliance‑ready Class I & II plants • ≤1.1 MGD Serving Indiana & Illinois

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What you’ll get

Compliance‑ready SOPs
Plain‑English procedures aligned with IDEM/EPA expectations.
Preventive maintenance
PM checklists, routes, and trackers for operators.
Operator onboarding
Training outlines, sign‑offs, and retention docs.
Records that stand up
Audit‑proof logs and forms (digital or paper).
Right‑sized pricing
Built for small budgets—no big‑city overhead.
Hands‑on help
From lift stations to MAUs—been there, fixed that.
15+ yrsoperating Class II
0.8 MGDtypical plant size
Same‑dayresponse after 3:30 PM ET
IN & ILlocal & on‑site

Services

SOP Writing & Updating

Collections, treatment, lift stations, lab, safety, emergencies. Clean, step‑by‑step, signed and dated.

Preventive Maintenance

PM schedules, route sheets, and asset trackers. Paper or Google Sheets—whatever your crew will actually use.

Compliance & Records

IDEM/EPA documentation that survives audits: daily logs, calibration sheets, manhole inspection forms, and more.

How it works

  1. Quick call (or email) — you tell me the pain points. No buzzwords.
  2. Walk‑through — on‑site or virtual; we map assets and priorities.
  3. Build — I draft SOPs/PMs and tailor forms. You review, we tighten.
  4. Rollout — training with sign‑offs; records start day one.
Joe Coffman

About

I’m Joe Coffman. Maintenance foreman and Class II operator turned consultant. I’ve spent years keeping small‑town plants running on real‑world budgets along the Indiana/Illinois line. If it’s over‑engineered, I trim it. If it’s unclear, I rewrite it. Straight talk, blue‑collar execution.