SOPs and maintenance programs that pass audits and work in the real world.
Small-town utilities don’t need fancy binders. You need clear steps, tight records, and a plan your operators will actually follow. That’s what I build.
What you’ll get
Plain‑English procedures aligned with IDEM/EPA expectations.
PM checklists, routes, and trackers for operators.
Training outlines, sign‑offs, and retention docs.
Audit‑proof logs and forms (digital or paper).
Built for small budgets—no big‑city overhead.
From lift stations to MAUs—been there, fixed that.
Services
SOP Writing & Updating
Collections, treatment, lift stations, lab, safety, emergencies. Clean, step‑by‑step, signed and dated.
Preventive Maintenance
PM schedules, route sheets, and asset trackers. Paper or Google Sheets—whatever your crew will actually use.
Compliance & Records
IDEM/EPA documentation that survives audits: daily logs, calibration sheets, manhole inspection forms, and more.
How it works
- Quick call (or email) — you tell me the pain points. No buzzwords.
- Walk‑through — on‑site or virtual; we map assets and priorities.
- Build — I draft SOPs/PMs and tailor forms. You review, we tighten.
- Rollout — training with sign‑offs; records start day one.

About
I’m Joe Coffman. Maintenance foreman and Class II operator turned consultant. I’ve spent years keeping small‑town plants running on real‑world budgets along the Indiana/Illinois line. If it’s over‑engineered, I trim it. If it’s unclear, I rewrite it. Straight talk, blue‑collar execution.